INFORMATION COLLECTION AND USE
TheCeylonartists.com, is the sole owner of the information collected on this site, other than personal contact information. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Ceylon Artists collects information from our users at several different points on our website.
In order to use this website, a user who intends to become a participating artist or that wishes to utilize certain features available on the website must first complete the registration form. During registration a user is required to give their contact information (such as name, address, and email address). This information may be used to contact the user about the services on our site for which they have expressed interest. If the use of the site is for browsing only, and not to join as a participating artist, to make purchases, to use special website features, or to opt in to certain marketing forms, no registration is required.
TheCeylonartists.com requests information from the user on our order form. Here a user must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site.
TheCeylonartists.com uses IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
TheCeylonartists.com, may share aggregated demographic information with partners, members, advertisers, promotion companies and similar entities or individuals. This demographic information is not linked to any personal information that can identify any individual person.
Our artists use outside shipping companies to ship orders, and we use a credit card processing company to bill users for goods and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes.
If we were to partner with another party to provide specific services, when the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
OPT-IN E-MAIL/INFORMATION OPTION
If a user wishes to subscribe to any future contact, whether one time or ongoing, including newsletters, e-mail marketing campaigns, etc., we ask for contact information such as name and email address. Such opt-in will only apply to that specific form of contact that has been requested.
OPT-OUT E-MAIL/INFORMATION OPTION
Users who no longer wish to receive our website information, updates, newsletters, email marketing campaigns or promotional materials may opt-out of receiving these communications by simply clicking on the opt out links found on any such communications. They can also e-mail us using contact us form.
SURVEYS AND PROMOTIONS
From time-to-time Ceylon Artists may request information from users via surveys or promotional contests. Participation in these surveys or contests is completely voluntary, and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, income, age level). Contact information will be used to notify the promotion winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Should a user elect to use our referral service to refer a friend or associate to our website, we ask them for the referral’s name and/or e-mail address. Ceylon Artists will automatically send them a one-time e-mail inviting them to visit the website. Ceylon Artists stores this information for the sole purpose of sending this one-time e-mail. The recipient may click on the opt-out link within the e-mail to request the removal of this information from our database.
The Ceylon Artists website takes every precaution to protect our user’s information. When users submit sensitive information via the website, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer, Netscape Navigator, Mozilla, and Firefox becomes locked, as opposed to un-locked, or open, when you are just “surfing”.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our user’s information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. If you have any questions about the security at our website, you can send using contact us form
Ceylon Artists sends new registrants a welcoming e-mail to verify password and username. Established users may occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the preceding paragraph entitled “Opt-Out E-mail/Information Option” for details.
Users of our site will always be notified if their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
SITE AND SERVICE UPDATES
Ceylon Artists also sends the user site and service announcement updates. Users are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via e-mail or phone.
UPDATING OR CORRECTING PERSONAL INFORMATION
If a user's personally identifiable information changes (such as an e-mail address), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data. This can be done at the user information page or by sending an e-mail using contact us form